hardware concepts

Hardware Concepts Scottish Qualifications Authority Candidate Logbook HN Unit: DG0K 33 - Hardware Concepts Candidate Name xxx.xxx Candidate Number: xxx Center: xxxxx Start Date: 12 Th October Finish Date: 11Th November Tutor/Mentor: xxx.xxx Summary In order to successfully complete this Unit, the candidate must carry out the specified practical tasks relating to Outcomes 1, 2 and 3. There are no practical tasks relating to the remaining outcomes. There may be a degree of overlap between tasks depending on the tasks chosen, so a single task may allow more than one log book entry to be completed. The tutor should fill in the date of completion against each completed task. Outcome 1 The candidate must complete Task 1.1 and at least two others. Task 1.1 Completed in October 28-2009 Task 1.2 Task 1.3 Completed in October 28-2009 Task 1.4 Completed in October 28-2009 Task 1.5 Task 1.6 Outcome 2 The candidate must complete both tasks. Task 2.1 Completed in November 2-2009 Task 2.2 Completed in November 2-2009 Outcome 3 The candidate must complete two of the three tasks. Task 3.1 Completed in November 3-2009 Task 3.2 Completed in November 3-2009 Task 3.3 I certify that all the work detailed in this logbook has been carried out unaided by the candidate named above. Signed:xxx.xx  Date: 11/11/ 2009 Outcome 1: Installing, configuring and upgrading PC hardware. You must complete Section 1.1 (System Modules) and at least two of the remaining sections (1.2 – 1.6) to obtain a pass in Outcome 1. 1.1 System Modules: use this section to keep a record of the System Modules you have installed successfully. It is not necessary to install every device listed, but you must install at least five. Module Date Description (Manufacturer, Model No., Characteristics) Motherboard 12 Th October 2009 Manufacturer : Asus Model: P5N-D Form factor : ATX Bus Speed: 1333MHz Socket Type : LGA775 Ram : DDR2 SDRAM non ecc max 8 GB Storage Ports: 1 x ATA ,4 x SATA USB Ports: 8 x USB Expansion slots: 2 PCI express 2.0 x16 2 PCI express x 1 Integrated Audio Integrated G BPS Ethernet Processor/CPU 12 Th October 2009 Manufacturer: Intel Processor Type: Intel Core 2 Duo Model No: E8200Socket type: 775 Clock speed: 2.66GHz Front Side Bus : 1333 MHz Cache: 6 MB L2 Memory 28ThOctober 2009 Manufacture: Kingston Model: KXH8500 D2/2G Capacity: 2 GB DDR2 S DRAM PC2-8500 non ecc Storage Devices (FDD, HDD, CD/CDRW, DVD/DVDRW, tape drive, removable storage) 28Th 0ctober 2009 HDD Manufacturer: Segate Model No: ST3500320N5 Form Factor : 3.5 inches Capacity: 500GB Interface: SATAII Cache: 32 MB Speed: 7200rmp DVD Manufacturer: Pioneer Model No: DVR-S18LBK Speed: 22xDVD+RW Interface: SATA Display Devices 28 Th October 2009 Monitor Manufacture: Samsung Model No: T220 Size: 22" Type: TFT Resolution: 1680x1050 Connectivity: VGA/DVI 1.3 Ports and Cabling: use this section to keep a record of the cables you have installed successfully. It is not necessary to install every cable listed, but you must install at least three. Port Cable Description Connectors Serial It is used to connect external modem to computer. It is DB25 male connected to modem and DB9 female connected to computer.It is 1 meter in length Parallel It is used to connect the printer to the computer It isDB25 male connected to computer and 36 pin centronics connected to the printer It is 10 meter in length. USB It is used to connected scanner to my computer through USB cables. It is type A male connector that i connected to scanner and type b male connector that i connected to computer. 1.4 Storage Devices: use this section to keep a record of the System Modules you have installed successfully. It is not necessary to install every device listed, but you must install at least two. Device Date Description (manufacturer, model, interface type, capacity, configuration and cabling) IDE Hard Disk 28 Th October 2009 Manufacturer: Western Digital Model No: WD5000AAJB Interface: IDE Capacity: 250GBForm factor: 3.5 inches Speed: 7200rpm Cache: 8 MBCabling And Configuration: The hard disk was connected to mother board using 40 pin IDE cable and configured as master. DVD R/RW 28 Th October 2009 Manufacturer: Sam sung Model No: SH-S222A Interface: IDE Speed: 22xType: DVD+RWCabling And Configuration: I attached the DVD drive ,was connected to same IDE cable and configured it as slave. This is the end of Outcome 1. Make sure that you have completed Section 1.1 and at least two other sections. Outcome 2: Diagnose and troubleshoot hardware problems. You must complete BOTH of the tasks listed below in order to obtain a pass for this Outcome. 2.1 Problems associated with each module and their symptoms. You must keep a record of the procedures you used to isolate and troubleshoot two specified problems in different system modules, interpret the observed symptoms and infer the most likely cause. Module 1: Monitor Observed symptoms: There is no display on the monitor while computer is on. Interpretation of observed symptoms / inferred cause: 1.Monitor might be switched off. 2.Computer might not be working properly. 3.There might be the power cable disconnected from the monitor. 4.The connected power cable to the monitor might be damaged one. 5.The display setting of the monitor might be too dark. 6.Monitor might not be working properly. Procedures followed: Firstly i checked all switches to the monitor.It was OK. Then i checked the power cable and i found it was properly connected with monitor. After then i checked the condition of the power connector it was fine and in proper condition. Then i checked the display setting and it was all right. And then i replace that monitor with another working monitor in my computer. To make sure that whether my monitor is working on on my computer Then i found my computer is working fine but monitor was not working. Finally i replaced my monitor. Resolution of problem: I changed my monitor. Now my monitor is displaying properly. Module 2: Hard Disk Observed symptoms: I observed it that hard disk not recognized by my computer. Interpretation of observed symptoms / inferred cause: 1.The adapter might be bad. 2.In BIOS setting there might not be correct setting chosen for hard disk. 3.The hard disk might be bad. 4.The hard drive power cable connector and ribbon cable might not be connected. Procedures followed: I checked the adapter and it was working properly. After that i check the BIOS setting chosen for hard disk .It's chosen correctly. Then i checked whether my hard disk is bad or not. And i found it is good and working properly with another computer. Then i look around hard drive power cable connector and ribbon cable . And i found they are not connected properly. Finally i connected the power cable connector and ribbon cable properly. Resolution of problem: After i connected power cable connector and ribbon cable properly, my computer can communicate with hard disk. Now i can recognized my hard disk. 2.2 Basic troubleshooting procedures and tools. You must keep a record of the questions you used to elicit problem symptoms from customers, including the justification for asking particular questions in a given scenario. The user cannot recognize hard disk. Question asked: Justification for asking question: Is the power cable connector and ribbon cable properly connected? I asked this question because the connected cables might become loose. And the connected computer may not able to detect the hard disk. Have you made BIOS setting chosen for hard disk properly.? I asked this question because, it is important to made correct BIOS setting for chosen hard drive. Did you check the hard disk in another working computer? I ask this question to make it sure whether the hard disk is detected in anther working computer or not. If it is not detected i can make sure that hard disk is damaged. Have you checked other computer components? I asked this question because though the hard disk is working it might not be working as it is if other computer components are not working properly. Outcome 3: Carry out preventive maintenance. You must complete at least TWO of the THREE tasks listed below in order to obtain a pass for this Outcome. 3.1 Preventive maintenance measures, products and procedures. You must keep a record of at least two preventive maintenance measures or procedures you have carried out. Preventive maintenance measures and procedures 1: I used liquid cleaning compound including soapy water and different forms of alcohol to remove dirt from the outer surface of the computer components such as monitor , outer case of the system unit, keyboard and mouse. Make sure that liquid cleaning agent should not be used for internal purpose. Preventive maintenance measures and procedures 2: I install adequate fan in power supply to avoid excessive heat. To prevent computer from spikes ,surges,brownouts,blackout i used uninterruptible power supply(UPS) 3.2 Safety measures and procedures. You must keep a record of at least two safety measures or procedures you have carried out. Safety measures, products and procedures 1: If have to open the computer to change computer parts, first i make it sure that my machine is turn off. I did so to make safety with power supply. Safety measures, products and procedures 2:I don't use antistatic wrist strap while working inside the monitors, power supply and laser printers etc. As it contain high voltage capacity which may be very dangerous to our body. References: A+ student guide 2003 By David Groth A + Exam Cram 2, Second Edition. By James G Jones and Craig Landes www.ebuyer.com